Getting YOUR WAY with the CHINESE • Contents • Author • Introduction  • Download
CONTENTS
chinway cover

HIDDEN GATEWAYS—SECRET PASSAGES

THE GATEWAY TO UNDERSTANDING IS HIDDEN BY MISCONCEPTIONS

Common misconceptions about China and the Chinese
China is neither hell nor heaven
China experts?
‘The Chinese are a can of worms’
Obsessive ‘cultural pride’
The dual character of the Chinese
The Chinese are neither puritans nor hedonists
No more the teach-grandmother-to-suck-eggs attitude Don’t be upset by the name of ‘guilao’ (foreign devil)
Points to remember

EATING CULTURE

Yes, the Chinese are food conscious
How to recognize a genuine invitation to a meal
Food to impress
The cooking is as important as the eating
Access to delicacies is a symbol of social status and privilege
The multiple purposes of eating
Local differences in food
The Chinese are close-minded with regard to food
Different cultures—different table manners
Points to remember

POLITE CONCERN OR BEING NOSY

Privacy is practically unknown to the Chinese
A different concept of ownership
Personal questions are the expression of concern
Remember to ask about the children
Interdependency among the Chinese
Points to remember

FRIENDS & CONTACTS

The importance of ‘friends’ to the Chinese
Just meeting someone does not mean having the right contact
Guanxi (contacts) is a parallel to the concept of ‘friends’
Developing skills in establishing guanxi (contacts)
Who is the real boss?
Find out who has the deciding power
Not all Chinese are China experts
The system as the scapegoat
Points to remember
FACE
The all importance of ‘face’ (mianzi)
Appearance vs face
Criticism is a matter of great delicacy
The third party can be used as a face-saving technique
Face-giving techniques
Common expressions related to face
Chinese are very status-conscious
How the Chinese address each other
Points to remember

CONFORMITY AND INDIVIDUALITY—QIANG DA CHUTOU NIAO

It is always safer to swim with the tide
Being different may invite, responsibility, accountability and even trouble
Danwei as human bondage
Approach the Chinese separately and individually
Points to remember

DOING BUSINESS THE CHINESE WAY

Motivating the individual Chinese
Motivating Chinese is an art form
The ‘we are friends’ game
Appearance counts
Product marketing
Your personal presentation
Australia’s disadvantages
western arrogance vs Chinese arrogance
The Chinese never forget
‘Patience’ is the word when dealing with the Chinese
Points to remember

LUCKY NUMBERS & OTHER CHINESE SOCIAL RULES

Numbers
Names
Colours
Animals
Other social customs
Gift-giving
Offering and requesting help
Some time-honoured customs
The code of etiquette
Points to remember

FINAL THOUGHTS

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